Turn your audience into engaged brand ambassadors

Build powerful communities, generate authentic social content, and collect high-value engagement data – all in one platform.

Spitche helps brands activate real customers and fans to boost engagement, loyalty, and performance across social, CRM, and paid channels.

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4.5 out of 5 stars on Trustpilot

Trusted by Leading Brands

The loop that fuels perpetual organic growth

Customer Engagement

Identify fans through likes, comments, and authentic UGC creation across social channels.

First-Party-Data-Collection-Segmentation (1)

Customer Data

Convert interactions into opt-in, high-value first-party and zero-party data points.

CRM/CDP Enrichment

Enrich your existing tech stack automatically with fresh engagement and preference data.

First-Party Data Collection & Segmentation

Campaigns Performance

Launch hyper-targeted loyalty, and paid campaigns with massive conversion uplift.

Why Brands Struggle to Drive Real Engagement

Most brands face the same challenges:

Declining Reach

Organic social engagement keeps declining

Hight Costs

Influencers are expensive and difficult to scale

Engagement Gap

Brands don’t know who actually engages with their content

Data Silos

Social engagement data is disconnected from CRM and marketing performance

Purchase Bias

Loyalty programs reward purchases, but ignore engagement and nano-influence

As a Result:

Brands miss valuable opportunities to engage, convert, and retain their most active customers

The Engagement Platform Built for Modern Brands

Spitche connects customer engagement, community, and data. Instead of rewarding only purchases, Spitche rewards real engagement.

All while collecting opt-in, first-party and zero-party data that brands can activate across their marketing ecosystem.

Likes & Comments on the brand’s content

Mentioning the brand in social media talks

UGC (User-Generated Content) & any content creation

Reviews & Surveys

Participation in brand campaigns such as product launches

Built for Engagement, Data, and Performance

Built for real customers, not influencers

Spitche turns your customers and fans into ambassadors – at scale, without influencer contracts or heavy fees.

Engagement before purchase

Reward social actions that drive awareness, trust, and conversion – not just transactions.

Data you can actually use

Capture 100+ engagement and preference data points to enrich CRM, segmentation, and retargeting.

Designed for measurable ROI

Every action is tracked, analyzed, and linked to performance across social, media, and loyalty.

Turn Engagement Into Measurable Impact

Increase social engagement

Activate hundreds or thousands of ambassadors to comment, share, and create content consistently.

+200–400%

engagement on organic content

Generate authentic UGC & reviews

Collect photos, videos, and reviews created by real consumers – ready to reuse across campaigns.

60–80%

of campaign engagement driven by ambassadors

Build opt-in, engaged audiences

Identify your most active consumers and create high-quality audiences for paid media and CRM.

+30%

higher conversion rates on engaged audiences

Strengthen loyalty & repeat purchase

Gamified engagement drives frequency, affinity, and long-term loyalty.

repeat purchase among engaged consumers

What Our Clients Have Said About Spitche

“70% of our fan base were new contacts”

Our ambition with Spitche was to grow our database, improve our audience targeting and improve our ranking on the L’Oreal Digital Brand Pulse Index. After 6 months, 70% of our fan base were new contacts, our social ads targeting performed above our average performance and our Index also grew. Mission accomplished!

Laurent

Ecommerce Lead

“Turning advocacy into measurable growth”

It’s helped us scale social media performance by turning ambassadors into a steady source of authentic UGC, which we can repurpose across campaigns. At the same time, we’re gaining sharper audience insights and data on our most engaged consumers, making collaborations more meaningful and targeting far more precise.

Emiliya

Regional Digital Transformation Manager – Europe

“16% of the global IG engagement from our ambassadors”

It is a great brand ambassadors program. It really helps drive engagement and you can quickly see the impact on the metrics. We activated the program in 2023 and 13% of the Global IG engagement was done by our ambassadors in Spain (+46% of FB engagement). It is very easy to have Spitche as a partner, always trying to find solutions & very proactive.

Isabel

Marketing Brand Manager

“Our market has the highest organic engagement”

Spitche has finally cracked the code for getting our consumers to talk about our brand on social media. Thanks to Spitche, our country market has the highest organic engagement in the entire company, and we reached a double-digit share of voice on Facebook. I’ve managed to cut back our ad spend without hurting reach or engagement—it’s a tool I wish I had started using a long time ago.

Iulia

Digital Specialist

“Spitche is a powerful and intuitive platform.”

Spitche is a powerful and intuitive platform, easy to manage and to use. It has a significant impact on our brand and, in addition, Spitche’s team is always making sure that everything is working well and that our program runs successfully. We are confident this tool is an essential part of our ambassador strategy’s success.

Pamela

Fmr Head of Global Alumni

“Community Growth magic pill!”

I launched an ambassador program for the beauty brand Lamel Cosmetics and was genuinely thrilled with how powerful this tool turned out to be — it transformed regular users into a true community and loyal brand fans. We gathered around 35,000 ambassadors in just a couple of months and saw our social media grow literally within days. In the era of community, that’s incredibly powerful! I’ve now moved to a new company and definitely plan to use Spitche there as well.

Elizabeth

Head of Social Media

“Spitche makes the process easy and deliver excellent work”

Working with Spitche has been a pleasure. Their team is not only highly professional but also incredibly collaborative. They make the process easy, consistently delivering excellent work. Always keen to innovate and improve, Spitche is a top-notch agency that I’m happy to partner with.

Francisca

Brand Manager

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How brands activate customer advocacy at scale

Recruit ambassadors

Invite your audience to join your ambassador program in a few clicks.

Activate engagement

Launch campaigns and challenges rewarding social interactions and participation.

Collect content & data

Track engagement, collect UGC and reviews, and gather opt-in consumer insights.

Activate performance

Use this data and content to improve targeting, conversion, loyalty, and media efficiency.

Designed for consumer-focused brands

Spitche is trusted by brands in:

Beauty & cosmetics

Fashion & lifestyle

FMCG & Non-DTC Brands

Higher education

From single markets to multi-country deployments.

Fits into your marketing ecosystem

Spitche is designed to enrich, not replace, your existing tools:

CRM & CDP

Paid media platforms

Marketing automation

E-commerce & loyalty systems

Frequently asked questions

What is Spitche?

Spitche is a community and ambassador engagement platform that helps brands activate real audiences (customers, fans, followers…), reward meaningful interactions, and turn engagement into measurable business impact.

Who is Spitche for?

Spitche is designed for brands that want to build authentic communities, especially in beauty, cosmetics, fashion, and e-commerce, using real customers instead of traditional influencers. But also Higher Education turning students & alumni into social media ambassadors.

How is Spitche different from influencer marketing?

Spitche focuses on real consumers and loyal customers, not professional influencers. Engagement is rewarded based on actions and authenticity, not follower count.

What types of actions can ambassadors complete?

Ambassadors can be rewarded for actions such as social engagement, UGC creation, reviews, referrals, campaign participation, and micro-challenges.

How does the reward system work?

Brands define their own reward logic: points, perks, gifts, exclusive access, or benefits. Rewards are triggered by verified actions completed by ambassadors and can be unlocked with level & points.

Can Spitche be customized to our brand strategy?

Yes. Campaigns, actions, points, rewards, and rules are fully configurable to align with your brand, objectives, and market.

How do you ensure the authenticity of engagement?

Spitche tracks and verifies actions to ensure they come from real users and reflect genuine engagement, helping brands avoid fake or low-quality interactions.

Does Spitche integrate with e-commerce platforms?

Yes. Spitche integrates with platforms like Shopify, allowing brands to connect community engagement with e-commerce activity and purchase data.

Can Spitche scale to large ambassador communities?

Yes. Spitche is built to support thousands of ambassadors across multiple markets, campaigns, and languages.

How long does it take to launch?

Most brands can launch Spitche within a few days. Our team supports onboarding, setup, and best practices to ensure a smooth start.

Can we run the program for different markets?

Yes. Spitche allows brands to manage multiple markets, brands, and communities from a single platform and access.

What kind of data does Spitche provide?

Spitche provides engagement data, participation metrics, campaign performance, and community insights that help brands understand what drives loyalty and advocacy.

Is Spitche compliant with GDPR?

Yes. Spitche is GDPR-compliant and designed with privacy-first principles, focusing on first-party data and user consent.

Can Spitche connect with our CRM or CDP?

Yes. Spitche can export or synchronize engagement data with CRM or CDP tools to enrich customer profiles and activation strategies.

What business results can we expect?

Brands typically see increased engagement rates, higher UGC volume, stronger loyalty, and better performance from community-driven campaigns.

Do ambassadors need to install an app?

No. Ambassadors can participate directly via web, making it easy to join and engage without friction.

Is Spitche suitable for regulated industries like alcohol or pharma?

Yes. Spitche is designed to work within regulated environments, with controlled messaging, validation processes, and brand-safe engagement.

How is Spitche priced?

Spitche is offered as a monthly subscription, based on features usage and number of ambassadors. Pricing can be tailored to each brand’s needs and scale.

Still have questions?

You can write to us here and our team will reply to you soon